Handwritten notes for thank-yous, loyalty, and customer care.
Short, personal notes and cards that feel genuinely handwritten, in A6 or A5. Add your logo in full colour, choose a coloured envelope, and we hand-address it in real ink. Made for thank-yous, onboarding and the surprise-and-delight moments that keep customers around.
From £1.53
per note
Special prices available on request
Prices per item, exclude VAT. Postage charged at cost.
Why handwritten notes work.
Makes customers feel valued
A handwritten thank-you card lands as a genuine gesture, not an automated email. It's the kind of touch people photograph and keep on the desk.
Real ink on real card
Every note is written with a pen and real ink on 350gsm card, not a printed font. Up close, the writing is the real thing.
Built for retention
Notes are short and quick to send, so you can thank new customers, mark renewals and win back quiet ones.
Brand it your way
Full-colour logo on the card, a coloured envelope to match, hand-addressed in ink, with a QR code to a review page or offer if you want one.
Handwritten notes and cards that customers keep
RoboQuill writes handwritten notes and cards on A5 or A6 card, with a real pen and real ink rather than a printed font. They are short by design, which makes them quick to send for thank-yous, onboarding and loyalty. Send one automatically from your store or CRM, or a batch of thousands.
Every note can carry your full-colour logo, a coloured envelope to match, and hand-addressing in real ink. Add merge fields to personalise each card, and a QR code to point customers at a review page, an offer or a loyalty link. A handwritten card lands as a genuine gesture, the kind people photograph and leave on the desk.
- 01 · Sizes
- A6 or A5 card
- 02 · Card stock
- 350gsm silk or uncoated
- 03 · Envelope
- Matching, multiple colours
- 04 · Minimum order
- 10 notes, or none via API
How businesses use handwritten notes.
New-customer onboarding
Welcome new customers with a card that arrives a few days after they sign up. A first impression the welcome email can't make.
Thank-you and loyalty
Thank repeat buyers and high spenders by name. A handwritten card turns a transaction into a relationship.
Customer win-back
Reach customers who've gone quiet with a short, personal note rather than another discount email they'll skip past.
eCommerce surprise-and-delight
Trigger a handwritten card on a first order or a subscription sign-up to create a moment worth sharing.
Reviews and referrals
Ask happy customers for a review or referral with a card and a QR code. The personal ask gets a far better response than an email link.
Event and meeting follow-ups
Send a handwritten card after a meeting, demo or event, while you are still fresh in their mind.
Three ways to work with us
Start however suits you. Send us a list and a brief, or plug us straight into your stack with our API, Zapier or Make. Either way, our robots write every letter with a real pen, then we print, stuff, stamp and post the lot.
Bulk handwriting
We write your mail and ship it back to you, ready for your team to stuff, stamp and post.
Handwriting and fulfilment
We write, print, fold, stuff, stamp and post the lot, straight to your recipients via Royal Mail.
Transactional
Single pieces written on demand from your CRM, store or other systems through our API, Zapier or Make.
Plug into your stack.
Trigger handwritten mail straight from your CRM, store and automation tools, or build against our REST API.
Multi-layer automations with Make
For when Zapier isn't enough. Build sophisticated automations against our API and Make app.
Endless stacks with Zapier
Easy integration with 2,000+ platforms to create automation stacks around your mail.
Thank customers on Shopify
New order or subscription sign-up? Trigger a handwritten card automatically.
Frequently asked questions.
Do you offer handwritten cards as well as notes?+
Are the notes really handwritten, or printed to look that way?+
How long should a handwritten note be?+
What our customers say
Rated 5.0 out of 5 from 6 reviews · Read the reviews
“Out of the partners we work with, RoboQuill is exceptional and a key partner for direct mail. Above and beyond service, insights and quality. Would highly recommend.”
“Epic service from RoboQuill. They put together a beautiful mail out campaign for us, really seamless service, great value, will be using them again next time.”
“Absolutely fantastic experience with Stuart and the team. Exceptional, above-and-beyond customer service — highly recommend.”
“Excellent quality letters. Much better than the others in the market. Clean, crisp, thick writing card was used.”
See the quality for yourself.
Request a free sample and feel the ink, paper, and handwriting before committing to a campaign.